1. Please rate your overall satisfaction with your car purchase.

2. Overall, how satisfied are you with the buying experience that you have had at the dealership?

3. Please rate our courtesy, politeness and friendlyness toward you and your family doing your interactions with our dealership.

4. Overall, how satisfied were you with the delivery of your new vehicle?

5. What is your opinion of your salesperson's product knowledge?

6. Where would you rate the level of professionalism of our staff at the dealership?

7. Please rate how you feel about how we handled the paperwork for your purchase.

8. Please rate your opinion of how we handled settling on a price and setting up your financing or lease for your vehicle.

9. How well did we do our job introducing you to our service department and services we provide to help you care for your new vehicle?

10. How satisfied are you with the quality of the communications that you receive from our dealership during your purchase?